Privacy Policy

1. Information We Collect

When you use mBlueWave, we may collect and process the following information:

• Account, profile, and organization-linked information needed to sign you in and provide access to platform features.
• Operational data that you create, submit, review, or manage while using mBlueWave modules.
• Technical information needed to operate and secure the platform, such as app version, platform, locale, and session-related metadata.
• Locally stored files or cached information required for supported product functionality, where applicable.

2. How We Use Information

We use this information to:

• Authenticate users and provide access to mBlueWave features.
• Link activity to the correct authorized account, role, vessel, tenant, or business context.
• Store, process, synchronize, and present platform records and workflows.
• Maintain security, access control, operational continuity, and service reliability.
• Support product-specific offline or synchronization features where those features are available.

3. Sharing of Information

mBlueWave data is processed through services and systems used to operate the platform. We do not sell personal information through the platform, and we do not use mBlueWave application data for third-party advertising network sharing.

4. Data Storage and Security

mBlueWave uses technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. Some products may store protected local data on a device or transmit data to backend services to support access, synchronization, workflow processing, and reporting.

5. Data Retention

We retain information for as long as needed to provide mBlueWave, maintain operational records, comply with applicable legal or contractual obligations, resolve disputes, and enforce our agreements.

6. Your Choices

Some information is required for the relevant mBlueWave product or feature to function correctly. If you do not want required information to be processed, you should not use that product or feature.

7. CrewExpress Mobile-Specific Information

CrewExpress is a feature within mBlueWave that supports crew self-service workflows, including mobile use.

• Account and profile information may be used to link the signed-in user to the correct crew record and onboard assignment.
• Work and rest entries, comments, report data, and report signatures may be stored and synchronized as part of CrewExpress functionality.
• A device installation identifier may be generated by the CrewExpress mobile app and sent to backend services to register the mobile installation and support secure synchronization.
• Technical details such as platform, app version, and locale may be processed to support compatibility, support, and synchronization behavior.
• Offline data or locally cached files may be stored on the device where needed for supported mobile features.

8. Children's Privacy

mBlueWave is intended for authorized business and operational users. It is not directed to children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted at this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or mBlueWave data handling, contact us at support@mbluewave.com.